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7-Digit Dialing Extended In 812 Area Code

Posted On August 11, 2014

By Mike Perleberg

Indiana Office of Utility Consumer Counselor

Indiana Office of Utility Consumer Counselor

(Undated) - Southern Indiana residents have been bought some more time before 10-digit dialing for any phone call becomes mandatory.

The Indiana Utility Regulatory Commission has delayed the implementation of 10-digit dialing for local and long distance calls alike. Currently, the area is under a six month grace period that started in February in which calls can be completed using either the 7-digit or 10-digit method.

The dialing change with the overlay of the new 930 area code in the same geographic area that covers the 812 area code was set to start on September 6, but on Thursday the IURC made the decision to put off the mandatory 10-digit dialing until further notice.

Regulators heard concerns about the new dialing process.

“Recently, the IURC became aware of concerns regarding the ability of critical segments of the business community and telecommunications providers to prepare for the switch to mandatory dialing, specifically those serving the medical and law enforcement industry. With safety being the utmost priority, the IURC has reopened the record in this proceeding to assure that public health and safety concerns are addressed prior to mandatory 10-digit dialing going into effect,” an IURC announcement read.

white-10x10 Main points to remember for those in the 812 area code, from the IURC:

  • Your telephone number, including current area code, will not change.
  • You will need to dial area code + telephone number for all local calls.
  • You will continue to dial 1 + area code + telephone number for all long distance calls.
  • What is a local call now will remain a local call.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • You can still dial just three digits to reach 211, 411, 811, or 911. The same applies to 311 service where applicable.

A technical conference to discuss the issues is scheduled for Sept. 3, 2014 at 9:30 a.m. in room 224 of the PNC Center, 101 W. Washington Street, Indianapolis, Indiana.

The 930 area code was to be introduced on October 6, but the IURC’s delay will postpone that as well.

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