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Attorney General Can Help Hoosiers With Low Propane Supply

Posted On February 06, 2014

By Mike Perleberg

(Indianapolis, Ind.) – Indiana Attorney General Greg Zoeller is offering help to Hoosiers affected by the propane shortage.

The attorney general’s office will assist consumers whose propane supply is at 10 percent or less, if they are experiencing trouble contacting their supplier or cannot find an alternative supplier.

Zoeller said his staff stands ready to reach out to suppliers on the customer’s behalf to determine the reason for delayed delivery or failure to respond. Residents in need of help can call the attorney general’s office at 1-800-382-5516.

“The extreme winter conditions and market forces have created substantial problems for Hoosiers who are trying to keep their families warm, but also for the industry trying to meet the needs of their customers,” Zoeller said. “My office is offering to help customers by following up with their propane provider to mediate delivery issues or by ensuring another provider can be a source of temporary supply, if needed. It is our hope these efforts will help ensure Hoosiers have the fuel they need to heat their homes during this weather emergency.”

Zoeller says anyone with a tank supply at ten-percent or less and is having trouble contacting their supplier or finding an alternate supplier should call his office. The phone number is 800-382-5516.

The attorney general is also working with the Indiana Propane Gas Association to keep a pulse on what’s happening in the industry and ensure propane suppliers are treating consumers fairly.

Earlier this week, Indiana Governor Mike Pence joined other Midwest governors in writing a letter to President Barack Obama requesting federal assistance in addressing the propane shortage.