Attorney General Wants Complaints About Aurora Driving School
By Mike Perleberg
(Aurora, Ind.) – The Indiana Attorney General’s Office is getting involved in the case of a local driving school reportedly not living up to its end of the bargain with paying customers.
Eagle 99.3 told you July 14 about KC Driving School being the subject of an investigation by Aurora Police. Parents of students say that although they’ve paid hundreds of dollars for driver training and certification service for their teenagers, however, KC Driving School’s license as an Indiana BMV driver training school expired on June 30.
At least two former driving instructors have sued Cleeter and her business for unpaid wages.
On Friday, Indiana Attorney General Greg Zoeller issued a press release stating he and the Aurora Police Department are seeking information as part of an investigation into KC Driving School and Cleeter.
Consumers who made payments to KC Driving School, but did not receive services can file a complaint with the Attorney General’s Office by visiting www.IndianaConsumer.com or by calling 1-800-382-5516 to request a complaint form be mailed or faxed to them.
The attorney general’s office reminds anyone wishing to take private driving instruction to verify the Driver Training School’s license is valid with the BMV before signing any contract. A list of licensed Driver Training Schools is available at www.in.gov/bmv/3016.htm. Consumers should also seek references from friends and neighbors before choosing a provider.
A statement, presumably by Cleeter, was posted to the KC Driving School Facebook page on July 17. She appears to assign the blame to the Indiana BMV, but apologized and promised she will fulfill customers’ demands.
“KC Driving School is STILL working on getting their license renewed. All paperwork, forms, and fee were sent in back in the end of May. On 7/3 we were told that we were no longer licensed as of 7/1. Due to the holdiay of July 4th….no one was back in the office at the state until Monday, 7/7. A called was made everyday that week trying to figure out why and where the problem lied. They couldn’t find the paperwork but remember talking to me months before when i called with questions. The state dept moves at their own speed and I’m being told daily that they are in the process of tracking it down. This has been a very difficult situation as no classes or drives can be held. Thus hurting the students and also hurting KC school. The messages put on FB and other ways have been stating I stole your money and I’m a crook, etc. I’m resolving this matter that fastest I can as this is costing me a lot of money not being able to hold classes and drives. I plan to fulfill all and not take any new until completed. I’m not stealing and if you want your money back, it will be repaid as soon as can be. I apologize deeply for this inconvenience and frustration. Please stay tuned for further direction or updates. Sorry also for lack of communication but it’s been rough.”
A phone call to the phone number listed for KC Driving School went unanswered Friday morning and was directed to a full voice mailbox with no option to leave a message seeking comment.