Text To 911 Debuts In Franklin County

Posted On May 14, 2014

text-cell-phone-texting-small.jpg(Franklin County, Ind.) – Franklin County is now among the 59 Indiana counties where residents in need of emergency assistance can reach 911 by text message.

The Indiana Statewide 911 Board announced the launch of Text to 911 for Verizon Wireless customers in Franklin County. Tree other providers – AT&T, T-Mobile, and Sprint – have also voluntarily committed to providing the service as the Federal Communications Commission wants all carriers to offer text to 911 by the end of the year.

While many people in need of emergency help will still reach 911 with a traditional voice call, the text message option could become handy in certain situations. Examples include a situation in which somebody cannot speak, is hearing impaired, or hiding from an intruder.

Of course, the service will only work in an area where a phone can receive a cell tower signal. Wireless phone users should only use the text option when calling 911 is not an option, the 911 board advises.

Text to 911 service is also available for some wireless customers in Dearborn, Ohio and Switzerland counties, according to the 911 board.